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At Benny’s Club, we want you and your little one to love what arrives at your door. If something isn’t quite right, we’re here to help.

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be in the same condition in which you received it: unused, unworn, with any original tags attached, and in its original packaging. You’ll also need your receipt or proof of purchase.

To start a return, simply contact us at hello@bennysclub.co. If your return is accepted, we’ll provide you with instructions on how and where to send your package.

Please do not send items back without contacting us first, as returns that have not been approved in advance may not be accepted.

Have a question? You can always reach us at hello@bennysclub.co. We’ll be happy to help.

Damaged, Defective or Incorrect Items

Please check your order when it arrives. If your item is damaged, defective, or you’ve received the wrong product, contact us as soon as possible at hello@bennysclub.co.

We’ll review the issue and work with you to make it right.

Exceptions & Non-Returnable Items

Certain items cannot be returned, including personalized or custom-made products, unless they arrive damaged or defective.

For hygiene and safety reasons, certain opened or used products may also be ineligible for return.

Unfortunately, gift cards and final-sale items cannot be returned.

If you’re unsure whether your item can be returned, just contact us at hello@bennysclub.co before sending anything back.

Exchanges

The quickest way to get the product you want is to return your current item. Once your return has been accepted, you can place a new order for the desired item.

Refunds

Once we receive and inspect your return, we’ll let you know whether your refund has been approved.

If approved, your refund will automatically be issued to your original payment method within 10 business days. Please keep in mind that your bank or credit card provider may need additional time to process the refund.

If more than 15 business days have passed since we approved your return and you haven’t received your refund, please contact us at hello@bennysclub.co